Shipping policy

At Pillow Paws, all orders include free UK shipping — no minimum spend required.

  • Delivery Time: Orders are processed within 1 business days and typically arrive within 2 to 5 business days.
  • Shipping Area: We currently ship within the United Kingdom only.
  • Tracking: Once your order has been dispatched, a confirmation email with tracking details will be sent to you.
  • Delays: During peak seasons such as Christmas, shipping times may vary slightly due to high demand and courier capacity.

For any questions about your order or delivery, please contact us at hello@pillow-paws.com